Terms & Conditions


These Terms & Conditions apply to all purchases made through the website of Calmyra Pets. By placing an order, you agree to the terms outlined below.

If you have any questions, you can contact us at:
info@calmyrapets.com

1. Applicability

By accessing our website and placing an order, you agree to be bound by these Terms & Conditions. These terms apply to all customers and transactions made through Wagora.

2. Product Information

We strive to ensure that all product descriptions, images, and information on our website are accurate and up to date. However, minor errors, typographical mistakes, or inaccuracies may occasionally occur. Calmyra Pets reserves the right to correct such errors without prior notice.

3. Orders & Payment

  • Orders are processed only after full payment has been received
  • Available payment methods may vary depending on your location
  • Customers are responsible for selecting a valid payment method available in their region

4. Processing & Delivery

  • Processing Time: 1–3 business days
  • Estimated Delivery Time: 7–11 business days (depending on location within Canada)

We work with trusted fulfillment partners to ensure efficient and reliable delivery of your order.

5. Returns & Cancellations

Please refer to our Return Policy for detailed information regarding returns, refunds, and cancellations.

6. Liability

  • Wagora is not responsible for lost or damaged packages once tracking confirms delivery to the provided address
  • Customers are responsible for entering the correct shipping information at checkout
  • Any address errors must be reported within 24 hours of placing the order

7. Intellectual Property

All content on the Calmyra Pets website, including but not limited to text, images, logos, and designs, is the property of Wagora and may not be copied, reproduced, or used without written permission.

8. Complaints Procedure

If you have a complaint, please contact us at:
info@calmyrapets.com

We aim to respond to all inquiries within 5 business days and will do our best to resolve any issues promptly and fairly.

9. Governing Law

These Terms & Conditions are governed by and interpreted in accordance with the laws applicable in Canada.